ADMIN/NON MEDICINE
BULLYING
PromptDefine Bullying
ResponseAnswer: Unreasonable behaviour that creates a risk to health and safety. Has to be repeated over time or occurs as a part of a pattern of behaviour
Wiki: the use of force, coercion, hurtful teasing or threat to abuse, aggressively dominate or intimidate. The behaviour is often repeated and habitual. One essential prerequisite is the perception (by the bully/others) that there is an imbalance of power (physical or social)
Wiki: the use of force, coercion, hurtful teasing or threat to abuse, aggressively dominate or intimidate. The behaviour is often repeated and habitual. One essential prerequisite is the perception (by the bully/others) that there is an imbalance of power (physical or social)
PromptList types/examples of bullying that may occur in the workplace
ResponseDirect bullying
- Aggressive/intimidating behavior
- Belittling/degrading/humiliating comments
- Misinformation/rumour spreading
- Interfering with Property/work equipment
- Displaying offensive material
- Assigning meaningless tasks unrelated to job
- Tasks below or beyond skill level
- Deliberately changing roster to inconvenience
- Deliberately withholding information vital for work performance
PromptIMMEDIATE Management of a bully
ResponseEnsure patient/department safe
Ensure privacy
Meet with ‘victim’, listen
Offer support person to be present
Discuss with department director
Document!
Arrange appropriate channels of complaint – HR, Worksafe, etc
Arrange appropriate work conditions (eg: shifts away from bully until issue is resolved)
Ensure privacy
Meet with ‘victim’, listen
Offer support person to be present
Discuss with department director
Document!
Arrange appropriate channels of complaint – HR, Worksafe, etc
Arrange appropriate work conditions (eg: shifts away from bully until issue is resolved)
PromptONGOING management of a bullying claim
ResponseBasically same as missed diagnosis
Gather information – Victim, bully, witnesses
Management plan for reg addressing any issues (D+A, stress, burnout etc)
Minimise bullying in futyre, Eduction, orientation
Provide clear process for reporting bullying
Orientation of new staff and anti-bullying policy
Lots more – skipped. Be sensible
Basically:
Manage situation like complaint. Education against bullying. Provide easy access to report bullying. Involve the higher powers, Doccument ++
Gather information – Victim, bully, witnesses
Management plan for reg addressing any issues (D+A, stress, burnout etc)
Minimise bullying in futyre, Eduction, orientation
Provide clear process for reporting bullying
Orientation of new staff and anti-bullying policy
Lots more – skipped. Be sensible
Basically:
Manage situation like complaint. Education against bullying. Provide easy access to report bullying. Involve the higher powers, Doccument ++
PromptMeeting with bully considerations
ResponsePrivate location
Show genuine empathy for colleague
Enquire about physical/MH issues
Enquire about social stressors
Listen to their side of story
Document
Explain alleged behaviour inappropriate and cannot continue (even if this is denied)
Show genuine empathy for colleague
Enquire about physical/MH issues
Enquire about social stressors
Listen to their side of story
Document
Explain alleged behaviour inappropriate and cannot continue (even if this is denied)
PromptStakeholders in bullying claim (Q was stupid filthy petty med student being appropriately belittled for being so insignificant)
ResponseDean of university/university head
Students mentor
University manager
Director of ED
Hospital executive
Patients effected
?other students
(basically list anyone and everyone big)
Students mentor
University manager
Director of ED
Hospital executive
Patients effected
?other students
(basically list anyone and everyone big)